NBI Clearance Online Appointment
The NBI Clearance is an official document issued by the National Bureau of Investigation in the Philippines. It proves that a person has no criminal record and is commonly required for jobs, passports, visas, loans, and other legal transactions. Getting your NBI clearance early helps avoid delays in important applications.
Why It Matters
Why do we need NBI Clearance?
It’s an essential for multiple important purposes in the Philippines.
Personal Security
Confirms your name is free of any pending criminal cases.
Job Applications
Many employers require it to check your background.
Traveling Abroad
Required by some embassies for visas or immigration.
Government Transactions
Needed for licenses, permits, and other official documents.
Documents
What are the Requirements?
Here are the Clearance requirements you need to prepare.
Valid Government-Issued ID (2 required)
ID Requirements:
For First-Time Job Seekers:
Barangay Certificate (for waived fee)
For Multipurpose Clearance NBI:
Two passport-sized photos, Two valid IDs (e.g., Passport, PRC Card, Voter’s ID, TIN ID, Police Clearance)
Expired Clearance:
Original expired clearance, Two valid government-issued IDs
Fast & Official Process
Get your Clearance NBI without hassle
Step by Step
How to Apply for NBI Clearance
Applying for a Clearance involves a straightforward process that can be done either online or in person. Here is a detailed, step-by-step guide to help you navigate the procedure efficiently.
1 Create an NBI Account Online
Go to the official NBI Clearance portal by clicking the button below or open the eGovPH app and select NBI Clearance.
2 Create an Account
On the registration page:
3 Verify and Activate Your Account
Enter the OTP sent to your number, Open your email Click “Activate Account”
4 Complete Your Information
5 Set Your Appointment
6 Pay the Fee
Choose your payment method:
Save your reference number and payment receipt.
7 Visit the NBI Branch
Bring:
The NBI office will process your:
Once approved, you may receive your Clearance NBI on the same day.
By following these steps, you can apply for and secure your clearance efficiently.
Pro Tips for a Smoother Process
Follow these expert tips to streamline your clearance process and
avoid common pitfalls.
By following these tips, you can streamline your NBI process and avoid common pitfalls,
ensuring a quicker and more efficient experience.
Common Issues & How to Resolve Them
Understanding these common issues and knowing how to address them will help you navigate the NBI clearance process smoothly.
Hit Status
One of the most frequent issues in the NBI clearance process is receiving a “hit” status, where your name matches someone in the system with a pending criminal case or record. This does not imply you have a criminal history but requires additional verification. You may need to wait for 5 to 10 days or longer for this to be resolved. If necessary, NBI will contact you for further documents or interviews.
Payment Problems
Payment errors due to connectivity issues or incorrect details can occur during the online appointment process. If your payment fails, ensure the payment details are accurate. If issues persist, try another payment method or contact your bank. If needed, you can visit the NBI office to complete the payment manually.
Full Appointment Slots
Appointment slots may fill up quickly, leaving you unable to book your preferred date. In such cases, regularly check for cancellations or choose a different NBI branch with available slots.
Missing Documents
Failure to bring required documents, such as two valid IDs, can prevent you from completing the process. Always double-check the list of required IDs and carry extra copies to avoid delays.
Incorrect Personal Information
Mistakes in entering personal details during the NBI renewal process can lead to delays. If incorrect information is entered, contact NBI support or visit the nearest branch to correct the details. Always review your information before submission to minimize errors.
Payment Confirmation Issues or Lost Reference Number
If you encounter issues with payment confirmation or lose your reference number, verify the payment with your provider and contact NBI support. Always save your receipt and reference number for easy tracking.
Technical Issues on the NBI Website
Technical glitches may disrupt the renewal process. If you experience problems, clear your browser’s cache, try a different browser, or use another device. If issues persist, reach out to NBI technical support for assistance.
Missed NBI Appointment
If you miss your appointment, your payment remains valid. You can log in to the NBI portal to reschedule your appointment or contact the branch for assistance.
Delayed Delivery of NBI Clearance
Some applicants may face delays in receiving their clearance through courier. You can check the delivery status online or contact the courier for tracking. If there is a problem, contact NBI support for assistance.
Lost NBI Clearance
If you lose your NBI clearance before its expiry, you can file an affidavit of loss and visit the NBI office to apply for a replacement. Always keep backup copies of important documents to avoid future inconvenience.
Got Questions?
Check our FAQ section below for quick answers
FAQs
Frequently Asked Questions
Find answers to the most common questions about Clearance NBI.